Set up Two-factor Authentication (2FA)

Updated May 26th, 2021

Who is this guide for?

System Supervisors

Osprey Approach allows you to set up two factor authentication to enhance your security. This guide will go through setting this up for your database.

Please note that we recommend always using very strong passwords for Osprey Approach, and that passwords are NEVER stored or auto-completed.

Step 1


You can apply authentication settings to all users. Navigate to the Supervisor area, select System Setup and then click on System Settings.

Step 2


Click the Edit button to open up the area for amending and then scroll to the bottom of the page.

Two Steps Authentication – Tick this box to have a code emailed after entering the correct password, the code must be entered to successfully log in.

Allow Overwrite Two Steps Authentication – when ticked allows the user two just this setting just for themselves.

Password Complexity – choose Must mix alpha and numeric to insist on a combination of letters and numbers upon logging in.

Password Expires – allows you to set the number of days after which the password must be renewed.

Maximum Invalid Login Attempts – set the number of incorrect tries before the account is locked out.

Lockout Effective Minutes – will set the amount of time an account is locked following invalid login.

Step 3


If users are allowed to override two step authentication, they can do so in their user profile. Click the User Profile icon in the top right corner.

You can change password here, or two factor authentication can be enabled or disabled by ticking or unticking the Enabled check box.