Set up Two-factor Authentication (2FA)

Updated Feb 17th, 2022

Who is this guide for?

System Supervisors

Osprey Approach allows you to set up two-factor authentication to enhance your security. This guide will go through setting this up for your database.

Please note that we recommend always using very strong passwords for Osprey Approach and that passwords are NEVER stored or auto-completed.

Step 1


You can apply authentication settings to all users. Navigate to the Supervisor area, select System Setup and then click on System Settings.

Step 2


Click the Edit button to open up the area for amending and then scroll to the bottom of the page.

Two Steps Authentication – Tick this box to enable 2 Factor Authentication for all users.

Allow Overwrite Two Steps Authentication – when ticked, this allows users to disable/enable 2FA for their profile if 2FA is switched on.

Password Complexity – Selecting Must mix alpha and numeric to enforce passwords to contain a combination of letters and numbers.

Password Expires – allows you to set the number of days after which the password must be renewed.

Maximum Invalid Login Attempts – Set the number of incorrect tries before the account is locked. Supervisors will be able to unlock the account from the Users screen.

Lockout Effective Minutes – will set the amount of time an account is locked following invalid login.

Step 3


If users are allowed to override two step authentication, they can do so in their user profile. Click the User Profile icon in the top right corner.

You can change password here, or two factor authentication can be enabled or disabled by ticking or unticking the Enabled check box.