Resolve Microsoft Word Security Notice.

Updated Sep 8th, 2021

Who is this guide for?

Case Workers

A recent security update for Microsoft Office will result in a Security Notice when running documents from Osprey. This may be resolved by adding Trusted Locations within Microsoft Word.

The guide below will provide instructions on how to add Osprey as a Trusted Location, and should be done when producing the document from Osprey to ensure the correct location is saved.


Step 1

Click File

Step 2

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Click Info

Step 3

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Click Copy Path

Step 4

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Click Options

Step 5

Click Trust Center > Trust Center Settings > Trusted Locations

Step 6

Click Add new location

In Path: press Ctrl + V, remove the end of the path so it resembles either

Case Management App:

C:\Users\{Windows User}\AppData\Local\Packages\PraccticeLimited.OspreyApproachCaseManagementApp_expxx2x1s6rv4\LocalState\

or

Case Management Browser:

C:\Users\{Windows User}\AppData\Local\OspreyDocuments as above.

Tick Subfolders of this location are also trusted

Click OK