Who is this guide for?

Case Management Supervisors and System Supervisors

When your letter templates are set up with a watermark on them, the watermark is also merged into the document when you produce the letter on a client matter.

When you try to remove the watermark from the merged document, you may find that simply using Word’s Design menu > Remove Watermark option does not work. To get around this problem you can follow the steps below.

Step 1

Watermarks are stored within the header of Word documents. Check the document out in the usual way. Double click on the header section of your document:

Step 2

Now, with the header still selected, double click the watermark until you can see its border. Press the Delete key on your keyboard:

Step 3

If your document is set up to have Different First Page/Different Odd and Even Pages, you may need to repeat this step on the next page.

Step 4

Close your document and check it back in again.