Allocate outstanding Client Ledger transactions

Updated Jul 10th, 2020

Who is this guide for?

Accounts Users and Accounts Supervisors

Sometimes, you would like to check that disbursements and payments have been correctly allocated to bills in the client ledger. This guide will take you through this process.

Step 1


The below ledger looks as though everything is settled and fine.

However, when we try to add a new bill and then try to pay that bill, we will see from the second screenshot that the original disbursement and the original bill are still showing on our list to pay.

Step 2


To resolve this, go to the Client Ledgers tab and select Allocate Payments.

Step 3


Ensure that the Allocate Payments radio button is selected and then click the select icon on the disbursement you wish to allocate.

You can either manually allocate by clicking on the cross icon on the bill you wish to allocate the disbursement too or you can select ‘Auto Allocate’ from the dropdown list. Click Save once finished.

You can also allocate a disbursement to a bill.

Click on the ‘Allocate Disbursements’ radio button and then click the select icon on the disbursement you wish to allocate.

Step 4


You can either manually allocate by clicking on the cross icon on the bill you wish to allocate the disbursement to or you can select Auto Allocate from the dropdown list. Now click Save.

Allocate a payment to a bill by clicking on the ‘Allocate Payments’ radio button and then click the select icon on the bill you wish to allocate the payment to.

You can either manually allocate the payments by clicking on the cross icon on the payment(s) you wish to allocate the disbursement too or you can select ‘Auto Allocate’ from the dropdown list. Click save when finished.

Repeat the process until you see a message stating there are no postings to allocate.